Privacy Statement
This Privacy Policy describes how we collect, use and protect personal information when you create an account or use Night Luck. We take your privacy seriously and explain the types of data we handle, why we process it, how we keep it safe, and the choices you have over your information.
Types of data we collect
We collect several categories of information to operate the service and meet our legal and contractual obligations.
Personal data
This includes name, date of birth, email address, phone number, postal address and identity documents you provide for verification. We also store account credentials and communications you send to our support team.
Technical data
We record device details, IP address, browser type, operating system, log files and usage data such as pages visited, session duration and game activity. This helps us keep the service secure and working smoothly on desktop and mobile.
Transactional and financial data
When you deposit or withdraw funds we record payment method details, transaction amounts, currency and related identifiers needed to process payments and prevent fraud. We do not store full payment card numbers on our systems.
How we use your information
We use personal and technical data for account setup and management, to process deposits and withdrawals, to carry out verification checks, and to provide customer support. Your information also helps us detect and prevent fraud, comply with legal obligations, and maintain responsible-gambling safeguards.
With your consent we may use contact details for marketing and promotions. You can withdraw consent or opt out of marketing at any time via your account settings or by contacting support.
Data protection and storage
We protect data using standard security measures including encryption in transit, access controls and monitored systems. Personal information is stored on secure servers and only retained as long as reasonably necessary for the purposes described or to meet legal obligations.
Where we use third-party processors for payments, identity checks or analytics, they are required to follow appropriate security and confidentiality practices. Data transfers outside the United Kingdom are handled in accordance with applicable data-protection requirements.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, keep you logged in, analyse site usage and deliver relevant content. Some cookies are essential for the service to work, while others help with performance or advertising.
You can manage cookie preferences through our cookie banner, in your account settings and via your browser. Blocking certain cookies may affect site functionality.
User rights
You have the right to access the personal information we hold about you, request correction of inaccuracies, ask for deletion or restriction of processing, object to certain uses, and request portability of your data where applicable. You may also withdraw consent for marketing at any time.
Access, correction and deletion of data
To exercise your rights, sign in to your account or contact support using [email protected]. For security reasons we may ask for proof of identity before responding to requests. We aim to handle requests promptly and will inform you of any necessary steps.
Information sharing and third parties
We share information with payment providers, identity-verification services, game providers, fraud-prevention partners and analytics vendors to operate the service. We may also disclose data where required by law or to protect our rights. We do not sell your personal data to third parties.
Privacy policy updates
We may update this policy from time to time. Material changes will be published on the site and notified to registered users when appropriate. Please review this page regularly to stay informed about how we handle your information.